Legal

Privacy Policy

Last updated: 27 May 2026

Introduction

Chandra Health and Diagnostics("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our healthcare facility or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number)
  • Medical history and health information
  • Insurance information
  • Payment information
  • Appointment preferences and history

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our healthcare services
  • Process appointments and medical procedures
  • Send you medical reports and test results
  • Communicate with you about your health and appointments
  • Process payments and billing
  • Comply with legal and regulatory requirements

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with:

  • Healthcare providers involved in your care
  • Insurance companies for billing purposes
  • Laboratory and diagnostic service partners
  • Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

Your Rights

You have the right to:

  • Access your personal and medical information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@chandrahealth.com
  • Phone: +91 98765 43210
  • Address: 123 Healthcare Avenue, Medical District, New Delhi - 110001