Acceptance of Terms

By accessing or using the services of Chandra Health and Diagnostics, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Description

Chandra Health and Diagnostics provides healthcare and diagnostic services including but not limited to:

• Medical consultations and examinations
• Diagnostic tests and imaging services
• Laboratory services
• Health checkup packages
• Online appointment booking
• Digital report access

Appointment Policy

Appointments can be booked online, by phone, or in person. We request that you:

• Arrive at least 15 minutes before your scheduled appointment
• Bring valid identification and insurance documents
• Inform us at least 24 hours in advance if you need to cancel or reschedule
• Follow any preparation instructions provided for tests or procedures

Payment Terms

Payment is due at the time of service unless prior arrangements have been made. We accept:

• Cash
• Credit and debit cards
• UPI and digital wallets
• Insurance (cashless facility available with partner insurers)

Medical Reports

Test results and medical reports will be made available through our patient portal or can be collected from our facility. Reports are confidential and will only be shared with authorized persons.

Limitation of Liability

While we strive to provide accurate diagnoses and quality care, Chandra Health and Diagnostics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Medical decisions should be made in consultation with qualified healthcare professionals.

Patient Responsibilities

Patients are expected to:

• Provide accurate and complete medical history
• Follow prescribed treatment plans
• Maintain respectful behavior towards staff and other patients
• Settle bills in a timely manner

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Chandra Health and Diagnostics and is protected by applicable intellectual property laws.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi.

Contact Information

For questions about these Terms of Service, please contact us at:

• Email: info@chandrahealth.com
• Phone: +91 98765 43210
• Address: 123 Healthcare Avenue, Medical District, New Delhi - 110001